Terms of Service (TOS)

Last Updated: 10 February 2026

These Terms of Service (“Terms”) govern the use of services provided by Obsidian Servers (“we,” “us,” or “our”). By ordering, accessing, or using any service from Obsidian Servers, you (“Customer,” “you,” or “your”) agree to be bound by these Terms, our Acceptable Use Policy (AUP), and any other policies referenced herein. If you do not agree to these Terms, you must not use our services.

1. Services

Obsidian Servers provides game server hosting and related services. We reserve the right to modify, suspend, or discontinue any service at any time, with or without notice. Services are provided on an “as-is” and “as-available” basis.

2. Eligibility

You must be legally capable of entering into a binding contract in your jurisdiction to use our services. If you are using services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Account Responsibility

You are responsible for:

Obsidian Servers is not responsible for unauthorized access caused by your failure to secure your account.

4. Acceptable Use

You agree to comply with our Acceptable Use Policy (AUP) at all times. Violation of the AUP constitutes a material breach of these Terms and may result in suspension or termination of services without refund.

5. Payments and Billing

5.1 Fees

All services must be paid for in advance unless otherwise stated. Prices are subject to change at any time.

5.2 Renewals

Recurring services renew automatically unless cancelled prior to the renewal date.

5.3 Late or Failed Payments

Failure to pay may result in suspension or termination of services. Data may be deleted following termination.

5.4 Refunds

Unless explicitly stated otherwise:

6. Service Availability and Downtime

While we strive for high uptime, Obsidian Servers does not guarantee uninterrupted service. We are not liable for downtime caused by:

7. Data and Backups

You are solely responsible for maintaining backups of your data unless a backup service is explicitly included in your plan. Obsidian Servers is not liable for data loss under any circumstances.

8. Suspension and Termination

We reserve the right to suspend or terminate services, without notice or refund, if:

Upon termination, access to services and data may be permanently removed.

9. Intellectual Property

All content, branding, systems, and infrastructure provided by Obsidian Servers remain our intellectual property. You retain ownership of your own content, provided it complies with these Terms and the AUP.

10. Limitation of Liability

To the maximum extent permitted by law:

Use of our services is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Obsidian Servers, its owners, staff, and partners from any claims, damages, losses, or legal expenses arising from:

12. Changes to These Terms

We may update these Terms at any time. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Country/Region], without regard to conflict-of-law principles.

14. Contact Information

For questions regarding these Terms:
support@obsidianservers.co.uk

To report abuse of our TOS or AUP:
abuse@obsidianservers.co.uk

Obsidian Servers